1. General Information
- Company Name: PawParlor LLC
- Contact Phone: 5716360123
- Company Email: hannah@pawparlor.tech
- Company Website: pawparlorwomen.shop
- Company Address: 2364 Robinwood Ave Apt A, Toledo, OH 43620-1064
2. Shipping Methods
We offer the following shipping methods to our customers in the United States:
- Standard Shipping: This is our default shipping option, which usually takes between 3 to 7 business days for delivery, depending on the destination address.
- Expedited Shipping: For customers who need their orders faster, we provide expedited shipping services. Orders shipped via expedited shipping will generally be delivered within 1 to 3 business days. However, additional fees may apply for this service.
3. Shipping Rates
Shipping rates are calculated based on the following factors:
- Order Weight: The total weight of the items in your order affects the shipping cost. Heavier orders may incur higher shipping fees.
- Shipping Destination: The distance from our warehouse in Toledo, OH to the delivery address also influences the shipping rate. Orders being shipped to locations farther away may have higher shipping costs.
- Shipping Method: As mentioned earlier, expedited shipping will cost more than standard shipping.
The exact shipping rate for your order will be calculated and displayed during the checkout process on our website, pawparlorwomen.shop.
4. Order Processing Time
We strive to process and ship all orders as quickly as possible. Typically, orders are processed within 1 to 2 business days after payment confirmation. However, during peak seasons or special promotions, there may be a slight delay in order processing, but we will do our best to keep you informed of any such delays.
5. Delivery Time Estimates
- Standard Shipping: As mentioned earlier, standard shipping usually takes 3 to 7 business days for delivery. Please note that this is an estimate and actual delivery times may vary depending on factors such as shipping carrier delays, weather conditions, or other unforeseen circumstances.
- Expedited Shipping: Orders shipped via expedited shipping are expected to be delivered within 1 to 3 business days. However, we cannot guarantee delivery within this time frame in the event of unforeseen issues with the shipping carrier or other factors beyond our control.
6. Shipping Carrier
We partner with major shipping carriers in the United States to ensure reliable and timely delivery of your orders. The specific carrier used for your order will be determined based on factors such as shipping method, destination, and carrier availability. You will receive tracking information once your order has been shipped, which will allow you to monitor the progress of your delivery on the carrier’s website.
7. International Shipping
Currently, we only offer shipping services within the United States. We do not ship to international destinations at this time. However, we are constantly evaluating the possibility of expanding our shipping services to international customers in the future. Please check our website periodically for any updates on international shipping.
8. Shipping Insurance
All orders shipped by PawParlor LLC are insured against loss or damage during transit. In the unlikely event that your order is lost or damaged during shipping, please contact our customer service team immediately at 5716360123 or hannah@pawparlor.tech. We will work with you and the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as appropriate.
9. Returns and Exchanges Shipping
If you need to return or exchange an item, you will be responsible for shipping the item back to us. We recommend using a trackable shipping method to ensure that the item is returned to us safely. The cost of return shipping will be deducted from your refund if the return is due to reasons other than our error or a defective product. If you received a defective item or an incorrect item, we will provide you with a prepaid shipping label or reimburse you for the return shipping cost.
10. Address Changes
If you need to change the shipping address for your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the address change will be possible if the order has already been shipped or is in the process of being shipped.